Wednesday, March 11, 2015

Weather provider issues have been resolved

As we said earlier, the 'Server error' that started appearing since yesterday was caused by a problem with the weather server. We have finally introduced an additional weather server in all our weather applications and already released updates for all. You should be getting the new updates withing the next 1 or 2 hours.

From now on, the new weather provider will be used by default. The previous one should start working soon - we have left it as an option under Weather & location settings (the option is called Weather provider) (the old weather provider is the Default option). If you would like to switch back to the old server you may do so but we will be removing this option in a future update and probably provide another choice.

Please let us know if there are any more problems. Also, have in mind that even though we have performed a lot of tests with the new weather server, there could still be a few bugs that we have not discovered. In such a case, please email us with details the problem.

Please remember to leave a positive feedback on Google Play if you enjoy our weather apps. If you have any problems or suggestions, please email us first.

Thank you for all the support.

8 comments:

  1. Thank you!
    This is my favorite weather/clock app, and I was bummed when it stopped working.
    I look forward to the update!

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  2. Thank You, for your promptitude. All is o.k. now. My best regards for your team!
    Niky Drăghici

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  3. Still not working for me on nexus 5

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    Replies
    1. We have released another update with a few bug fixes and support of a new weather provider. The old weather server is also working now so check again - use the server that is better for you. We are working hard to bring the application back to being stable again. Thank you for understanding.

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  4. Still not working for me on nexus 5

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  5. Still not working for me either on Note 4... Won't even find my location anymore...?!

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  6. Still not working for me either on Note 4... Won't even find my location anymore...?!

    ReplyDelete
    Replies
    1. We have released another update with a few bug fixes and support of a new weather provider. The old weather server is also working now so check again - use the server that is better for you. We are working hard to bring the application back to being stable again. Thank you for understanding.

      Delete